Terms of service
Last updated: August 27, 2026
Welcome to Sense Hydration. These Terms of Service apply to your use of the Sense Hydration website and online store.
By accessing our website or placing an order, you agree to these Terms, our Privacy Policy, our Shipping Policy, and our Refund Policy. If you do not agree, please do not use the website or place an order.
1. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order. By using this website, you confirm that the information you provide is accurate and complete.
2. Products
Sense Hydration sells electrolyte drink products and related items.
We make reasonable efforts to display product information, ingredients, flavors, images, and pricing accurately. Product colors and images may appear differently depending on your device.
We may update product descriptions, pricing, availability, or packaging at any time.
Follow the directions on the product packaging. Sense Hydration products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult a qualified healthcare professional before using the product.
3. Orders
Placing an order is an offer to purchase. We may accept, refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, or shipping restrictions.
Your order is accepted when we send an order confirmation.
Please review your order before submitting it. We may not be able to change or cancel an order after it has been accepted.
Products are for personal or household use and may not be resold without our written permission.
4. Pricing and Payment
Prices, discounts, promotions, taxes, and shipping charges are shown at checkout or in your order confirmation.
Prices and promotions may change at any time. The price charged is the price shown when you place your order.
You agree to provide accurate payment and contact information and authorize us or our payment providers to charge the total amount shown at checkout.
5. Shipping and Delivery
Shipping and delivery estimates are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, incorrect addresses, or events outside our control.
You are responsible for providing a complete and accurate shipping address. Additional charges may apply if an order must be reshipped because of an incorrect address.
For more information, review our Shipping Policy.
6. Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Because Sense Hydration products are ingestible, opened or used products cannot be returned.
7. Intellectual Property
The Sense Hydration name, logo, product names, slogans, images, text, videos, graphics, and website content belong to Sense Hydration or its licensors.
You may use the website for personal, noncommercial purposes. You may not copy, modify, distribute, reproduce, sell, or exploit our content without written permission.
8. Customer Reviews and Feedback
If you submit a review, suggestion, photo, video, or other feedback, you confirm that you own the rights to that content and that it is accurate and lawful.
You give Sense Hydration permission to use, reproduce, display, and share that content for business, marketing, and promotional purposes.
We may remove content that is unlawful, abusive, threatening, misleading, unrelated to Sense Hydration, or violates another person’s rights.
Nothing in these Terms prevents you from sharing an honest opinion about Sense Hydration or your experience with our products.
9. Prohibited Conduct
You may not use this website to:
- Break the law
- Commit fraud
- Impersonate another person
- Upload malicious code
- Interfere with website security
- Scrape or copy website content without permission
- Harass or abuse Sense Hydration or other users
- Submit false, misleading, or unlawful information
10. Third-Party Services and Links
Our website may use Shopify and other third-party services for payment processing, website operation, analytics, email, shipping, and customer support.
Third-party services and links are governed by their own terms and policies. Sense Hydration is not responsible for third-party websites or services that we do not control.
11. Shopify
Sense Hydration uses Shopify to operate this online store. Purchases made through this website are transactions between you and Sense Hydration. Shopify is not responsible for the products sold by Sense Hydration or for issues related to your purchase.
12. Disclaimer
The website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Sense Hydration disclaims warranties that are not expressly stated in these Terms.
13. Limitation of Liability
To the fullest extent permitted by law, Sense Hydration will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.
Our liability will not exceed the amount you paid for the product giving rise to the claim, except where prohibited by law.
14. Changes
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
15. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any permitted legal action must be brought in a state or federal court located in Texas, unless applicable law requires otherwise.
16. Contact
Questions about these Terms should be sent to:
Sense Hydration LLC
Email: tommy@sensehydration.com
Mailing address: 9119 Highway 6, Suite 230, PMB 350, Missouri City, TX 77459, United States